Business Tech Support in Daytona Beach, Florida

There is no cookie cutter business model to follow, this is what makes your business unique and stand out from the crowd. We look at IT as a people serving people, and act as an extension of your team following your processes and procedures.

• Self Managed: This is perfect if you feel you can manage your own IT challenges, we provide monitoring of any desktop hardware, anti-virus, anti-malware, and internet surf protection. Prices start at $35.00 a month per desktop. We provide discounted block hours for when you need the extra help, or a simple path to scale up.
• Co-Managed: This is for those businesses that already have an IT department or person, but have the need to help manage your IT infrastructure, everything is white labeled, so all your staff won’t even know you have contracted any additional help.
• Fully Managed: This is for the businesses that may not have an IT department, around the clock monitoring, anti-virus, anti-malware cybersecurity, threat intrusion prevention, backups, printer support, iPad support, iPhone support, Android Support, tablet support, help desk support, remote support, PC desktop support, Apple desktop support, employee IT onboarding, remote employee setup and migration. This service is billed per employee starting at $180 monthly.
• Ala-carte: Not every business has the same needs. Looking for   something not listed, reach out to us at (386) 872-7852 so we can discuss your needs.

Prevention is the best medicine to help keep costs low. Think about how much money your business could lose by being down a couple hours, or how about a couple days? Can your company afford not to have some kind of prevention keeping this from happening? Keep tabs on all your computers no matter what day or time it is. Anti-virus and anti-malware support comes standard with all monitoring services.

Hackers, viruses, malware, and other versions of malicious software can infiltrate your network at any time. Imagine you are finishing up a major project for the day, and only have a few small finishing touches to finalize the project. The next day you come in, and your computers will not boot up. Whats worse, is if you find out that all your data has gone missing. Viruses, malware, and other malicious files can hide out in the background, disguising itself as a legitimate resource, until one day the malicious files decides to strike when you least expect it. Shouldn’t you have a backup plan if this were to happen? By being proactive with your IT support, you are ensuring maximum uptime by preventing any of this from happening, but in the unlikely event this did happen, you will be ready with Bit Tek Solutions there to help.

Help desk is at the heart of most things technical your company will need help with. From managing password reset requests, email issues, unable to login to the network, relocating employees access within your network, and everything else in between, you can rest assured that Bit Tek Solutions will fix the problem is a timely manner.

Being able to solve crucial problems no matter where you are in the world, no matter what time it is, without having to step one foot away from your desk, is why remote support is one more arsenal in Bit Tek Solution’s toolbox. As long as an internet connection is present, we can jump on your computer, tablet, or phone, remotely. 

Virtually all computer and technology experts will tell you that any backup is better than none at all. Nevertheless, not all backup devices and technologies are the same; nor do they all offer the same levels of protection. 

Would you know what backup works best for your business? Would it surprise you if I said that even data backups can be thwarted by hackers using ransomware? Bakups are supposed to protect agains ransomware, but when ransomware is built to target, and look for critical backup infastructures, what else can you do? That is where Bit Tek Solutions would do an assesment of the technology your business is currently using. 

A disaster recovery plan is your step-by-step guide for getting your business and operations systems back up and running quickly after a major outage caused by a natural disaster, cyberattack, fire, or technical failure. 

Can you calculate how much money your business could lose in just one day? How quickly would your business recover? Having a disaster recovery plan can have your company back up and running that same very day, in some instances within the hour.

Bit Tek Solutions has been working on both Apple and PC computer since 1995. The founder worked for Apple and Dell, so we have intimate knowledge in this industry. 

Bit Tek Solutions has been working on both Apple and PC computer since 1995. The founder worked for Apple and Dell, so we have intimate knowledge in this industry.